COVID-19 Response

We have today made the decision to close our office and work entirely from home. We have prepared for this eventuality since long before this outbreak and expect no difference in our service level.Our engineers are still present in a reduced capacity in the data centres that house your servers, and are ready to respond to any outage.We will update ... Read More »

20th Mar 2020
Changes to DDI (Telephone number) orders

Please can all requests for new DDIs (telephone numbers) for any Tonic communication services (including TonicSMS) include the following information: The area code required The end user who will be originating the calls is authorised by the range holder to present the telephone number(s) in question on our network; There are sufficient inbound ... Read More »

10th Mar 2020