It has been raised with us that the BBA has updated their requirement for CMC LOA's as per this article: https://www.bba.org.uk/policy/retail/complaint-handling/claims-management-companies/statement-of-principles-for-letters-of-authority-loa-for-ppi-complaints/

Tonic Solutions will never make changes to our customers systems without permission, so we urge our PPI clients to read the bulletin and get in contact if you would like us to make any changes.

Thursday, July 14, 2016





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