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 Uploading Documents to Tonic

There are three ways to get documents onto tonic: Manual uploads: Go to the customer’s...

 Viewing Documents on Tonic

When trying to view documents on Tonic, make sure the popup blocker is set for the exception of...

 Disabling SIP ALG on BT Business Hub Router

 Adding a Logo or other Image to custom letters or e-mails

You can upload a logo or other image to a service like then you can follow the...

 "I'm experiencing call dropouts or one way audio"

If you are experiencing call dropouts or one way audio, check the following:- Ensure SIP ALG is...