When trying to view documents on Tonic, make sure the popup blocker is set for the exception of tonic as we utilise popups to display documents.
Heres some help articles from various browsers:
Chrome: https://support.google.com/chrome/answer/95472?co=GENIE.Platform%3DDesktop&hl=en
Edge: https://support.microsoft.com/en-gb/help/4026392/windows-block-pop-ups-in-microsoft-edge
Firefox: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting
Safari: https://apple.stackexchange.com/questions/253769/with-safari-can-i-allow-pop-ups-for-specific-sites
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